These terms and conditions govern your use of Review Harvest (an operating name of McGlade Media Group L.P.) (“we,” “our,” or “us”). By accessing or using our platform, you agree to be bound by these terms. If you do not agree, please refrain from using our platform.

1. Acceptance of Terms

By accessing or using Review Harvest’s platform, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our platform.

2. Platform Description

Review Harvest provides a platform for managing and enhancing online reviews for businesses. Our platform includes features such as review request automation, review monitoring, and reputation management. Please note that we do not provide direct "done-for-you" review services. Cooperation and support from users are required to facilitate the review process.

3. Account Registration

To access certain features of our platform, you may need to create an account. You agree to provide accurate and complete information during registration and to keep your account credentials secure.

4. User Conduct

You agree to use our platform in compliance with all applicable laws and regulations. You are solely responsible for the content you submit and agree not to engage in any conduct that violates the rights of others or disrupts the proper functioning of our platform.

5. Privacy Policy

Review Harvest is committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and disclose your personal information. By using our platform, you consent to the collection and use of your information as described in our Privacy Policy.

6. Intellectual Property

All content and materials provided through our platform, including text, graphics, logos, and software, are the property of Review Harvest or its licensors and are protected by intellectual property laws.

7. Disclaimer of Warranties

Our platform is provided on an “as is” and “as available” basis without any warranties, express or implied. Review Harvest does not guarantee the accuracy, completeness, or reliability of any content or information provided through our platform.

8. Limitation of Liability

Review Harvest shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our platform.

9. Modification of Terms

Review Harvestreserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our platform constitutes acceptance of such changes.

10. Governing Law

These terms and conditions are governed by the laws of the United Kingdom.

11. Free Offer Eligibility

Businesses must have at least 1,000 customer names, emails, and phone numbers to qualify for the first 50 reviews free offer. All businesses, however, are eligible for a free two-week trial and a 30-day money-back guarantee.

12. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at
[email protected].

13. Monthly Subscription Requirement

By subscribing to Flow Local’s services, you agree to maintain the monthly subscription fee specified at signup. This fee is required to keep your services active and accessible.

14. Non-Payment Consequence

If your monthly fee is not paid in full by the due date, Review Harvest reserves the right to suspend and ultimately terminate your services. Upon termination, all content, data, and functionality will no longer be accessible.

15. Website Ownership

If you choose to pay in full to gain ownership of your website, this payment covers the website design, development, and associated content as agreed upon at the time of purchase.

16. Hosting Fee

Regardless of upfront payment for website ownership, a monthly hosting fee is required to maintain your website on our servers. Failure to pay this fee will result in suspension or termination of hosting services, making the website inaccessible.

17. Hosting Fee Non-Payment Consequence

If the hosting fee is not paid on time, Flow Local reserves the right to suspend hosting services, rendering your website inactive until the fee is fully paid, including any applicable reactivation charges.

Fulfillment Policy

Pricing and Refund Policy:
Review Harvest offers transparent pricing for all its services. Our pricing plans are outlined on our website and cater to businesses of various sizes and needs. Each plan is designed to provide value-driven features for effective review management and improvement.

Refund Policy:
If you are not satisfied with our services within the first 30 days of your subscription, you may request a full refund by submitting a written request to our customer support team within the specified timeframe. Refunds will not be issued after 30 days; however, you can cancel your subscription at any time, and the service will remain active until the end of the billing cycle.

Cancellation Policy:
Customers can cancel their subscription at any time through their Review Harvest account dashboard or by contacting customer support. Upon cancellation, access to services will remain active until the end of the current billing cycle. No further charges will be incurred after cancellation.

Price Changes:
Review Harvest reserves the right to modify its pricing plans at any time. Customers will be notified in advance of any changes to their subscription fees. Price changes will only apply to future billing cycles and will not affect current subscription periods.

PCI Compliance and Payment Methods:
Review Harvest complies with the Payment Card Industry Data Security Standard (PCI DSS) to ensure secure transactions. We accept all major credit and debit cards, as well as PayPal and bank transfers.

Policy Updates:
Review Harvest may update its fulfillment policy periodically. Any changes will be communicated to customers via email and will be effective immediately upon posting on our website.

Contact Us:
If you have any questions or concerns about our terms and conditions or policies, please contact us at
[email protected] We are here to assist you and ensure a positive experience.

Last Updated:
10/02/2025